Use code AW10 to get an extra 10% off any order Free UK Delivery on orders £20 and over

Welcome to Stonz

Delivery

Stock permitting, we aim to dispatch all orders within 1 working day of the order being placed. In the event that an item is temporarily out of stock, we will notify you of the delay and dispatch it as soon as it arrives back in stock.

For UK Standard delivery, orders should arrive within 3 working days and is FREE on orders £20 and over.

For UK Next Day Express delivery, orders placed before midday between Monday and Friday should be delivered before 6pm on the following working day (NB: ‘working day’ excludes Saturday and Sunday). Orders placed after midday, or on weekends and holidays, should be delivered within 2 working days.

European deliveries may take up to 8 working days to arrive and worldwide up to 10 working days depending on location. Your order may incur import charges (duty and tax).

Delivery times are not guaranteed and once your order has been dispatched, delays and lost parcels can occur. In the event of prolonged delays and non-delivery please contact us so that we can resolve this for you.

Shipping charges start at the following and are subject to change:

UK Delivery (excluding Channel Islands) *
Europe (including Channel Islands) **
Rest of the World

Standard (within 3 working days)
£5.00 – FREE on orders £20 and over

Next Day Express (next working day)
£6.50

Standard (2-8 days)
£16.00

Standard (5-10 days)
£25.00

* For VAT purposes residents of the Channel Islands must select Guernsey or Jersey rather than the United Kingdom as your shipping country.

** For certain countries we reserve the right to add an additional surcharge of £20.00 to cover the customs clearance charge we incur. This currently applies to Bosnia-Herzegovina, Iceland, Liechtenstein, Norway, Serbia, Switzerland and Turkey.

We reserve the right to increase delivery charges for larger orders or certain worldwide countries. If this is the case we will contact you before shipping to confirm these charges. International customers (non-EU) may have to pay an additional import duty on their purchase. For more information, please contact your local customs office. Country-specific customs duties and taxes are the responsibility of individual customers and not Thump Trading Ltd.

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